For Customers

California Consumer Privacy Act (CCPA) Privacy Notice

We are committed to protecting the privacy of our users, including users who reside in California.

As of last update on February 1, 2025, at Longtime Friends, LLC we are committed to protecting the privacy of our users, including users who reside in California. This California Consumer Privacy Act (CCPA) Privacy Notice is designed to inform California residents about their rights under the CCPA, how we collect and use personal information, and how they can exercise their rights.

1. Information We Collect

We collect personal information from our registered users in the course of providing our services. The categories of personal information we collect, as defined by the CCPA, may include:

  • Personal Identifiers: such as name, email address, phone number, and physical address.
  • Internet or Other Electronic Network Activity Information: such as IP address, browser type, device information, and browsing history on our website.
  • Commercial Information: such as records of services purchased or considered, and related service details.
  • Other Information: such as any additional personal information you provide to us voluntarily.

We will only collect this personal information directly from you when you use our services.

2. Purpose for Collecting Personal Information

We use the personal information we collect for the following business purposes:

  • To provide, maintain, and improve our services.
  • To communicate with you regarding your account and service updates.
  • To respond to inquiries and provide customer support.
  • To detect, prevent, or address fraud, security, or technical issues.
  • To comply with legal obligations and enforce our agreements.

3. Your Rights Under the CCPA

As a California resident, you have the following rights under the CCPA:

Right to Know:

You have the right to request the following information about the personal information we have collected about you:

  • The categories of personal information we have collected.
  • The specific pieces of personal information we have collected.
  • The categories of sources from which the personal information was collected.
  • The purposes for which we use or share your personal information.
  • The categories of third parties with whom we share your personal information.

Right to Delete:

You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions.

Right to Opt-Out of the Sale of Personal Information:

We do not sell personal information to third parties. However, if this practice changes in the future, you will have the right to opt-out of the sale of your personal information by submitting a request to us.

Right to Non-Discrimination:

We will not discriminate against you for exercising any of your CCPA rights. This includes denying services or providing different levels of service as a result of your request.

4. How to Exercise Your CCPA Rights

To exercise your rights under the CCPA, you may submit a request by contacting us through the following methods:

Email: support@longtime.app

When submitting a request, please provide sufficient information to verify your identity, such as your name, email address, or account number. We may ask for additional details to ensure that we are responding to the correct individual.

5. Verification of Identity

To protect your privacy and security, we may verify your identity before processing your request. We will only use the information you provide for the purpose of verifying your identity and responding to your request.

6. Sharing and Disclosure of Personal Information

We may share or disclose your personal information with third parties in the following situations:

  • Service Providers: We may share your personal information with third-party vendors or service providers who assist us in providing, improving, or supporting our services (e.g., payment processors, email services, hosting providers).
  • Legal Compliance: We may disclose your personal information to comply with applicable legal obligations, regulatory requirements, or respond to lawful requests from authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

We will not sell or rent your personal information to third parties.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once your personal information is no longer needed, we will securely delete or anonymize it.

8. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this CCPA Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to check this page periodically for updates.

10. Contact Us

If you have any questions about this CCPA Privacy Notice or how we handle privacy matters, please feel free to contact us at support@longtime.app.