Subprocessors

As of last update on July 23, 2026, at Longtime Friends, LLC, we keep the number of outside services to a minimum. This page lists our subprocessors — the service providers who may process your information on our behalf, under contract, solely to operate Longtime. We never sell your information, and we never share it with anyone for their own purposes.

Our Subprocessors

• Amazon Web Services — Bedrock (AI-assisted data entry and search). Processes the text you type into the interview or search. United States. See our AI notice.
• Amazon Web Services — Location (address lookup / geocoding). Processes addresses you enter. United States.
• Amazon Web Services — hosting & storage (running the application; storing files such as imports and exports). Processes your account data and files. United States.
• Stripe (payments and subscriptions). Processes your name, email address, billing address, and payment method. United States.
• Forward Email (transactional email such as sign-in and account notices). Processes your name and email address. United States.
• Pusher (real-time updates within the app). Processes account event data, which may include names. United States.
• Gravatar (Automattic) (profile-photo lookup). Receives a hashed version of a contact's email address to check whether a public avatar exists. United States.
• Sentry (error monitoring). Diagnostic data only; we scrub personal information before it is sent. United States.
• Grafana (application logging). Diagnostic logs only; we scrub personal information before it is sent. United States.

Changes to This List

We keep this page current as our subprocessors change. If a change materially affects how your information is processed, we will note it here and update the “Last Updated” date above.

Contact Us

If you have any questions about our subprocessors, please feel free to contact us at support@longtime.app.