Shared Spaces
Who changed what
Longtime keeps a history of who added, changed and deleted what in every Space — which details changed, never what they said.
Longtime keeps a history of who did what in every Space: who added a person, who changed a birthday, who deleted a connection, and when. It records which details changed, never what they said, so a deleted person leaves no copy of their details behind, only a line saying who deleted them, and when.
Changes made by Longtime's support, if you ever ask us to fix something, appear in the same history. So does each time support looked at your account as you see it, when they started and when they stopped. They can do that only after you've allowed it: see Support Access.
Seeing the history
Open Personalization (the gear icon) and choose View history. Everyone in the Space sees the same history, newest first, a page at a time, under a heading for each day. Narrow it down by who made the change (a person in the Space, Longtime support, or Longtime itself) and by the kind of record (people, connections, occasions, notes, circles, Pools, Bridges, Suggestions, or the Space itself). A record that still exists links to it; a deleted one shows its Longtime ID.
What an entry holds
- Who made the change: a person in the Space, Longtime's support, or Longtime itself doing routine upkeep. For an import or a calendar, it's the person who set up that Bridge.
- What it was about: the kind of record, and which one.
- What happened: added, changed, deleted or merged. A Suggestion can also be dismissed or snoozed, and support can start or stop viewing as someone. For a change, the names of the details that changed: "birthday, phone numbers".
- Where it came from: the interview, an import, a calendar, a form, support, or Longtime's own upkeep.
- When.
Never the details themselves: no old birthdays, no former phone numbers. Things Longtime works out for itself, like a person's next birthday or when you're next due to connect, aren't recorded; changing someone's birthday is one entry, not three.
A deleted person keeps their Longtime ID in the history, the same ID their entry carries in any export or contact card you saved, so you can still match the line to the person, without Longtime keeping their details.
The history lasts as long as the Space does, and goes with it.